配送ポリシー

Custom Doll Production and Delivery Our custom dolls are meticulously crafted within 2 days from the order date. Following production, the estimated delivery time is between 7 to 15 days. Please note that in cases of force majeure, delivery may exceed 15 days. We appreciate your understanding and patience in these circumstances.

In-Stock Items for the EU and USA For our customers in the European Union and the United States, we stock items locally to expedite delivery. The estimated shipping time for in-stock items is between 3 to 7 days, ensuring a faster and more efficient delivery process.

Shipping Delays While we strive to maintain timely delivery schedules, please be aware that delays may occur that are beyond our control. We do not offer after-sales support for delays caused by shipping times. We encourage customers to plan accordingly and consider potential delays when placing an order.

Thank you for choosing us for your custom doll needs. We are committed to delivering your products with care and efficiency. If you have any questions about your order's shipping status, please contact our customer service team.

This policy clearly states the expected timeframes and sets appropriate expectations regarding potential delays, helping to mitigate issues related to late deliveries. If you need any further modifications or additional information, please let me know!